Refund, Return & Replacement Policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery for a full refund or replacement.

Eligibility for Returns

• Items must be returned within 7 days of delivery
• Products must be in original packaging
• Items should be unused and in original condition
• Return request must be initiated through our website or customer service

Items Not Eligible for Return

• Products that have been opened and used
• Items damaged due to misuse or normal wear and tear
• Products returned after the 7-day return window
• Items without original packaging or labels

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund Process

Refund Timeline

• Credit Card: 5-7 business days
• Debit Card: 7-10 business days
• Net Banking: 3-5 business days
• Digital Wallets: 2-3 business days

Replacement Policy

If you receive a defective or damaged product, we will replace it free of charge. Please contact us within 48 hours of delivery to report any issues.

Replacement Criteria

• Product received is defective or damaged
• Wrong item delivered
• Missing items from your order
• Product quality issues

Cancellation Policy

Orders can be cancelled before they are shipped. Once shipped, orders cannot be cancelled but can be returned following our return policy.

Cancellation Process

• Contact customer service immediately
• Provide your order number and reason for cancellation
• Cancellation before shipment: Full refund
• Cancellation after shipment: Return process applies

Return Shipping

Return shipping costs:

• Defective/damaged products: We cover return shipping
• Change of mind: Customer covers return shipping
• Wrong item sent: We cover return shipping
• We will provide a prepaid return label when applicable

Contact for Returns

To initiate a return, replacement, or refund, please contact us: